Terms & Conditions

1. Introduction

Welcome to SanskarSetu ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing or using SanskarSetu, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age.

3. Description of Service

SanskarSetu is an online platform that connects users with verified poojaris (priests) for booking various poojas and religious ceremonies. Our Service includes:

• Booking poojas with verified poojaris
• Access to information about different poojas
• Samagri (ritual items) ordering and delivery
• Communication with poojaris
• Booking management and tracking

4. User Accounts

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Booking Terms

6. User Conduct

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe upon the rights of others
• Transmit any viruses, malware, or harmful code
• Interfere with or disrupt the Service
• Impersonate any person or entity
• Harass, abuse, or harm other users or poojaris
• Collect or store personal data about other users

7. Intellectual Property

All content on SanskarSetu, including text, graphics, logos, images, and software, is the property of SanskarSetu or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

SanskarSetu acts as an intermediary platform connecting users with poojaris. We are not responsible for:

• The quality of services provided by poojaris
• Disputes between users and poojaris
• Any damages resulting from the use of our Service
• Technical issues or service interruptions

To the maximum extent permitted by law, SanskarSetu shall not be liable for any indirect, incidental, special, or consequential damages.

9. Indemnification

You agree to indemnify and hold harmless SanskarSetu, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of another.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in India.